TESTIMONIES

To the team at Mahogany Bay: Thank you so much for the bedroom setting - it arrived Tuesday after the order and payment was made on Sunday. 100% packaged and safe guarded against travelling. Outstanding quality craftsmanship excellent detail with the finest timber. Top service and extremely quick delivery. Above all, the outstanding price is a third of the retail price for this 4 piece Bedroom setting. The quality in the setting is second to none. Brilliantly hand tooled with the finest dove tails in the joinery. Thank You very much for your professional and thorough product and service. (D.N. St Ives, NSW)

I am writing to compliment your company. We recently purchased office furniture from your company, and were impressed by all aspects of this service. In particular, I was very satisfied with the clear communication and delivery mechanism as my order was processed. I would also like to comment that the workmanship of the product is excellent, and the quality of materials are stunning. It is great value for money. I recommend your company to anyone who is looking for quality office furniture and great customer service. (C.M. Russell Lea, NSW)

The furniture has arrived in a very good condition, because it had been packed very well. It is just what we need. It is very functional, many different compartments where I can put all kinds of stuff. The corner position of the desk and its extension make it really convenient for work at the computer and there is a lot of space for writing and storing documents. The colour and the quality of execution of the mahogany office suite is absolutely stunning. Thank you very much again. (L.C. Cairns, QLD)

My desk arrived yesterday. That was fast! I am sitting at it now sending you this email. It is a very nice piece of furniture and a great value. Thank you for a great purchase that should give me years of service. (M.F. Bundaberg, QLD)

We thought we would also share with you this letter we received from D.T. Patterson Lakes, VIC (Click here to view) >>


MAHOGANY BAY 3 YEAR WARRANTY

Mahogany Bay Mahogany products are warranted to the original purchaser for a period of Three years from the date of purchase against defects in the material and workmanship as to the furniture components. The word "defects", as used in this warranty, is defined as imperfections that impair the utility of the product. The warranty does not apply to normal wear and tear effects of the furniture. Normal wear and tear is defined as "the normal deterioration that is received by regular use of any piece of furniture."

This warranty does not cover damage, loss, or other conditions beyond Mahogany Bay control such as damage resulting from unauthorized repair. Negligence, misuse or abuse, acts of God such as: wind damage, hurricanes, tornadoes, floods, fire, monsoons, typhoons, cyclones, and any other events that are based on natural causes. *This Warranty only applies to furniture purchased from Mahogany Bay directly.

This warranty is expressly limited to the replacement of furniture components having. If the furniture component is defective within the terms of the warranty, it will be the decision of Mahogany Bay as to which method of resolution is used to repair the defective component. In the event of piece replacement, no assembly labor is included. This includes replacement of any item that can be replaced. If the customer feels that they can not replace the defective component, the defective component may be returned to our warehouse for replacement at no cost to the customer. It will however be the customer's responsibility to pay for all shipping charges. Although highly unlikely, events where furniture has simply become unglued are considered a maintenance issue and is not covered by warranty.

In the unlikely event that a customer has a defect, we will require photos of the defect so that we can determine the extent of the defect to determine the most efficient solution to resolving the defect. We will require that the photos be emailed or mailed to our corporate headquarters for evaluation:

Mahogany Bay Pty Ltd
PO Box 804
Pennant Hills NSW 1715
Attn: Warranties
sales@mahoganybay.com.au


30 DAY MONEY BACK SATISFACTION GUARANTEE

Your satisfaction is our number one priority. If you need to return your purchase, please e-mail us and let us know the reason for your return. All returns must be sent back to the manufacturer within 30 days of original delivery date, in the condition they were sold to you. You will receive credit of the merchandise purchased less the shipping once we receive the product back.