Mahogany Bay 3 Year Warranty

Mahogany Bay Teak and Mahogany furinture is warranted to the original purchaser for a period of Three years from the date of purchase against defects in the material and workmanship as to the furniture components. The word "defects", as used in this warranty, is defined as imperfections that impair the utility of the product. The warranty does not apply to normal wear and tear effects of the furniture. Normal wear and tear is defined as "the normal deterioration that is received by regular use of any piece of furniture."

This warranty does not cover damage, loss, or other conditions beyond Mahogany Bay control such as damage resulting from unauthorized repair. Negligence, misuse or abuse, acts of God such as: wind damage, hurricanes, tornadoes, floods, fire, monsoons, typhoons, cyclones, and any other events that are based on natural causes. *This Warranty only applies to teak furniture purchased from Mahogany Bay directly.

This warranty is expressly limited to the replacement of furniture components having. If the furniture component is defective within the terms of the warranty, it will be the decision of Mahogany Bay as to which method of resolution is used to repair the defective component. In the event of piece replacement, no assembly labor is included. This includes replacement of any item that can be replaced. If the customer feels that they can not replace the defective component, the defective component may be returned to our warehouse for replacement at no cost to the customer. It will however be the customer's responsibility to pay for all shipping charges. Although highly unlikely, events where furniture has simply become unglued are considered a maintenance issue and is not covered by warranty.

In the unlikely event that a customer has a defect, we will require photos of the defect so that we can determine the extent of the defect to determine the most efficient solution to resolving the defect. We will require that the photos emailed to or be mailed to our corporate headquarters for evaluation:

Mahogany Bay Pty Ltd
PO Box 804
Pennant Hills NSW 1715

Attn: Warranties